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HELP REQUEST FORM

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CUSTOMER SERVICE INQUIRIES

Please email our customer service team at support@TheOnlineInvestigator.com if you have questions or concerns about an order that you placed with TheOnlineInvestigator, and someone will respond to you within 1 business day. Please note if you email on Friday, you may not receive a response until Monday and, if you email on Saturday or Sunday, you may not receive a response until Tuesday morning. Obviously, we will make every effort to help as soon as possible, but these are our worst-case customer service response times.

Please provide your TRANSACTION RECEIPT NUMBER along with your NAME and EMAIL ADDRESS so we can quickly locate your order and answer your question or solve your problem.